Traumwind - Slack, as read by Ted Leung

Ted has some nice quotes from Slack

Here's my favorite:

p.108: Process standards don't help with the truly hard parts of the work.
When the new automation is in place, there is less total work to be done by the human worker, but what works is left is harder. That is the paradox of automation: it makes the work harder, not easier. After all, it was the easy work that got absorbed into the machine, so what's left is, almost by definition, fuzzier, less mechanical, and more complex.

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